Monday Discussion (Two)
Just saw the new Enterprise Car Rental advertising campaign. It’s very simple but behind it is a great lesson for the Church. A series of Enterprise reps come on camera and simply say, “I can make it right.” A few add, “I don’t have to talk to someone else,” or “I don’t need to ask a manager“ One after another, another fresh and happy face says to potential customers with just those five words that they are ready and eager to make your next Enterprise experience a good one.
How can Enterprise reps make such a claim?
They can do it because they have been trained and empowered to make decisions by the company.
They can do it because management in the company is confident in their training.
They can do it because management is willing to live with the decisions that their reps make.
They can do it because they know that management is not going to overturn any decision they make.
What the Church Can Learn
This is what elders and pastoral staffs should be doing with congregations. Our job is to equip the saints to do the work of the ministry (Ephesians 4:11-12).
Are we doing it?